FAQs

Can you pick me up from my hotel?

Absolutely! We pick up and drop off to all hotels and accommodation in and around Bali.


Do you accept credit cards or Online Payment?

Yes We do. We accep payment with paypal or credit card with most currency  (US$, AUD, SGD and IDR with daily exchange rate). We also accept payment with cash by the end the trip with the driver


Do you offer a taxi-only service?

We do! Let us know where you want to go and when, and we’ll send you a quote. Remember that while Bali is fairly small, traffic can make journeys longer, so your quote is based on time rather than distance.


Are your cars air-conditioned?

Yes! We only provide car air-conditioned with up to 6 passengers, and bottled water on all trips. Bali is hot, and your comfort is our priority!


We don’t speak Balinese, is this a problem?

All our drivers speak good English, beside that also speak some french and germany and can communicate with our passengers. We are always eager to find out about other cultures and welcome the opportunity to learn your language.


How far in advance do I need to book?

It’s helpful for you to give as much notice as possible but we understand that isn’t always
practical. Please let us know as soon as you want to book and we will always accommodate your needs.


There’s a lot of taxis around, how do I know you’re the right choice?

We have been serving for more than 10 years for the tours in Bali. We have many satisfied customers from all over the world, an impeccable safety record, and a commitment to offering the best transport service in the local area.

Our local knowledge is exceptional, and we’re excited to share our culture and heritage with our passengers, as well as learning about yours. When you choose Driver Ubud, we guarantee you’re making the right choice!